Information on withdrawal regarding the purchase of goods
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without having to state your reasons for doing so. The withdrawal period is fourteen days, running from the day on which you, or a third party nominated by you (who is not the transporter) took possession of the Goods.
To exercise your right of withdrawal, you must inform us Mosellandtouristik GmbH, Kordelweg 1, 54470 Bernkastel-Kues, E-Mail: info@mosellandtouristik.de, Fax 0049(0)6531–973333, Tel. 0049(0)6531–97330 by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to with-draw from this contract. You can use the template withdrawal form, but it is not obligatory.
To comply with the withdrawal period, it is sufficient to send the notification of the exercise of the right of withdrawal before the withdrawal period expires.
Consequences of withdrawal
If you withdraw from this contract, we must reimburse to you all payments which we have received from you, including the delivery costs (apart from any additional costs which accrued because you chose a different type of delivery than the cheapest standard delivery, which we offer) without delay but in any case within fourteen days of us receiving the notifi-cation of your withdrawal from this contract. We will use the same payment method to make such reimbursements as you used for the original transaction, unless expressly agreed otherwise; under no circumstances will you be charged any fees for the reimbursement. We can decline to make reimbursements until we have receive the Goods back from you or until you provide proof that you have sent the Goods back, whichever is earlier.
You must return or hand back the Goods without delay but in any case within fourteen days of notifying us that you are withdrawing from the contract. To comply with the deadline, it is sufficient for you to send off the Goods before the four-teen-day period expires.
You bear the direct costs of returning the Goods. The costs of returning Goods which cannot be sent as parcels is estimated at a maximum of approx. € 75.
You are only liable for any loss of value of the Goods if this loss of value is due to the Goods having been handled in a way which was not necessary for the inspection of the condition, properties and functioning of those Goods.